Refund & Return Policy – Lovly Trending
Last updated: 15-09-2020

We want you to have a positive shopping experience. If you’re not satisfied with your order, please review our return and refund terms below.

Returns

We accept returns within 14 days of delivery if:

• Item is unused

• Item is in its original packaging

• Item is not damaged by the customer

The customer is responsible for return shipping costs.

Non-Returnable Items

• Used or damaged items

• Items without original packaging

• Final-sale products

• Personalized/customized items

Refund Process

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method (PayPal/card).

• Refund processing time: 3–10 business days.

Shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 72 hours with clear photos.
We will send a replacement or issue a refund at no extra cost.

Order Cancellation

Orders can be canceled only within 12 hours of purchase (before processing).
Once processed or shipped, cancellation is not possible.

Contact for Returns

Email: support@lovlytrending.com
Include:

• Order number

• Photos (if damaged)

• Reason for return